When Calling Us
Our phone staff is available 8:30am to 5:00pm Monday through Friday. Please be prepared to give the phone operator the following information: your child’s age, symptoms, temperature, and length of illness. If the problem requires the doctor’s attention, he will return your call at the earliest opportunity.

Telephone calls after hours are for urgent problems only. Dr. Bettencourtt can be reached through the answering service by calling our regular office number (504) 391-7585. After the office is closed, this number is forwarded to the answering service. The operator with the answering service will take pertinent information from you, including your child’s name, date of birth, symptoms and/or nature of emergency, telephone number where you can be reached, and forward this to Dr. Bettencourtt, who will call you back within a reasonable time frame.

Office Hours and Appointments